Shipping Conditions Italy

ITALY SHIPPING FEES

Delivery throughout Italy with BRT Express Courier in 24/36 hours.

Shipping fees are € 7.90 throughout Italy, including the islands.

Free shipping for orders over € 90.00 (excluding shipping costs)

Cash on delivery fee of € 5.00 for payment on delivery

 

DELIVERY TIMES

To dispatch the order within the same day, the order must be made before 11.30 in the morning. Orders confirmed after this time will be dispatched on the next working day. Orders received on holidays and days preceding holidays will be processed on the next working day. For further clarifications (including while placing your order) you can call us at the following times: 8.30 - 12.30 + 16.00 - 19.30

 

DELIVERY METHODS

Orders will be delivered on working days (from 08.30 to 18.00).

Delivery is made without telephone notice (unless specifically requested), but by message or email as requested during the order phase. However, it is possible to change the day and time of delivery from the message or email received.

We advise you to indicate an address where someone is always present to receive the order. The courier does not make deliveries to post offices or post office boxes.

If no one is at the address, the courier will leave a note; unless you call the telephone number on the note, they will attempt to redeliver the order, in general on the following working day.

If this second attempt does not work, the delivery will be sent to a warehouse and you will be contacted by us in order to provide the courier with more exact information that fulfils your requirements. If it is not possible to contact you or if the redelivery arranged by us is not possible, we will cancel the order once the product returns to our warehouses and a refund according to the payment method chosen has been made.